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Showing posts with the label Entrepreneurs in Lagos

STRUCTURED DIGITAL PRESENCE & AI CONTENT SERVICES

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OUR SOCIAL MEDIA SERVICES Our portfolio At Libra Posh Services , we support brands, professionals, and businesses that want to show up online with clarity, structure, and direction. We understand that building a digital presence can feel overwhelming, especially when you are managing multiple responsibilities. That is why our work goes beyond execution — we help you create systems that make your brand easier to manage, communicate, and grow. Our process starts with listening. We take time to understand your brand, your goals, and what you want to achieve. From there, we guide you in making informed decisions, structure your online presence, and build a brand that feels organised, intentional, and aligned with your vision. We believe collaboration matters, so throughout every stage, you are actively involved in the process — from idea to final output. OUR SERVICES POSH FOUNDATION For brands building clarity, structure, and a strong starting point. Instagram Account Set-Up and B...

CUSTOMER SERVICE MISTAKES

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I was recommended to a vendor by a colleague, unfortunately, the price quoted was higher than what my colleague had informed me earlier. I informed the vendor of my colleague's quoted fee, but he responded to me in a very rude manner. This made me feel bad and disappointed. If the vendor had been more diplomatic in his response and tried to explain/convince me why the price had increased, maybe I would have eventually purchased from him. However, I remained calm and decided to explore other vendor options instead Well, It's possible that the vendor was simply having a bad day or was caught off guard by my request. However, this doesn't justify and it's not an excuse for him to be rude. As a business owner, whether you operate alone or have a team, providing good customer service is essential for any business to succeed. Several common mistakes can lead to bad customer service experiences. Here are five bad customer service practices to avoid and their soluti...