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Showing posts with the label Entrepreneurs in Lagos

SOCIAL MEDIA AGENCY SERVICES

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OUR SOCIAL MEDIA SERVICES At Libra Posh Services, we support brands that want to show up online with clarity, structure, and direction. We understand that social media can feel overwhelming, especially when you’re running a business and juggling many responsibilities at once. Our work starts with listening. We take time to understand your brand , your goa ls, and what you’re trying to achieve. From there, we help you make informed decisions, create structure around your online presence, and build systems that actually work for you. We believe collaboration matters , so our clients are always carried along in the process. Below is an overview of the services we offer and how we support our clients at each stage. Social Media Management We manage your social media pages with a clear strategy tailored to your business. This includes content planning, posting, and engagement, so you can stay visible without the daily stress of figuring out what to post or when to post it. Content Pla...

CUSTOMER SERVICE MISTAKES

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I was recommended to a vendor by a colleague, unfortunately, the price quoted was higher than what my colleague had informed me earlier. I informed the vendor of my colleague's quoted fee, but he responded to me in a very rude manner. This made me feel bad and disappointed. If the vendor had been more diplomatic in his response and tried to explain/convince me why the price had increased, maybe I would have eventually purchased from him. However, I remained calm and decided to explore other vendor options instead Well, It's possible that the vendor was simply having a bad day or was caught off guard by my request. However, this doesn't justify and it's not an excuse for him to be rude. As a business owner, whether you operate alone or have a team, providing good customer service is essential for any business to succeed. Several common mistakes can lead to bad customer service experiences. Here are five bad customer service practices to avoid and their soluti...